Privacy, Purchase, And Return Policies

Privacy, Purchase, and Return Policies Effective Date: January 1, 2016

Privacy Policy
Purchase Policy
Return Policy

Privacy Policy

Privacy Statement Regarding Customer and Online User Information

This Privacy Statement Regarding Customer and Online User Information applies to Coronel Data Processing, LLC (CDP). This privacy statement does not apply to the web sites of our business partners or affiliates, even if their web site is linked to our web site. We recommend you review the privacy statements of the other parties with whom you interact.

This privacy statement governs personal information we collect from our customers and online from our web site users, through CDP products, services, software, web site, contacts, or our relationship with you. Please refer to your warranty statements and CDP's Return Policy for policies that apply to information contained on hard drives returned to CDP.

Information We Collect

We may ask you to provide personal information when you:

Information we may request includes your email address, name, home address, and telephone number. If you make a purchase, we may ask for your credit card number and billing information.  Job applicants may be requested to provide information such as educational background, employment experience, and job interest.

We may collect information about your visits to our web site, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with the CDP web site and services. We may also collect certain information from the browser you used to come to our web site, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the web site that referred you to our web site and to which URL you browse away from our site if you click on a link on our site.

In order to offer you a more consistent and personalized experience in your interactions with CDP, information collected through one source may be combined with information obtained through other CDP resources. We may also supplement the information we collect with information obtained from other parties.

How We Use Personal Information

CDP uses your personal information to:

Personal information collected may be stored and processed in the United States or any other country in which CDP or its corporate affiliates, subsidiaries or agents maintain facilities, and by using CDP products and services (including our web site), you consent to any such transfer of information outside of your country.

Disclosing Personal Information

We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement, fraud prevention, or other legal action; as required by law or regulation; or if CDP reasonably believes it is necessary to protect CDP, its customers, or the public.

In addition, we may share your personal information with business partners that help CDP carry out transactions you request or that help CDP to customize, analyze, and/or improve our communication or relationship with you, and then only with business partners who share CDP's commitment to protecting your personal information. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.

Because some promotions, such as direct mail catalogs, are developed in advance, you may sometimes receive solicitations after we receive your preference request.

How We Secure Your Personal Information

CDP is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we strive to protect your personal information, CDP cannot ensure or warrant that the personal information or private communications you transmit to us will always remain private, and you do so at your own risk.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

Collection and Use of Children's Personal Information

CDP takes children's privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our web site.

If you are under 18 years of age, please do not submit any personal information through our web site without the express consent and participation of a parent or guardian.

Changes to Our Privacy Statement Regarding Customer and Online User Information

We will occasionally update this privacy statement. If we make changes to the Privacy Statement Regarding Customer and Online User Information or make any material changes to how CDP will use your personal information, we will revise the Privacy Statement to reflect such changes and revise the statement's effective date, included at the end of this section. We encourage you to periodically review this statement to be informed of how CDP is protecting your personal information.

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

Coronel Data Processing
Attention: Privacy
23535 Palomino Dr., #253
Diamond Bar, CA 91765
United States of America

You may also email us at info@coroneldp.com.

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Purchase Policy

Our goal at CDP is to make your purchasing experience as easy and efficient as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on coroneldp.com. If you have any questions about the information below, please contact us. This Purchase Policy is subject to, and incorporates by this reference, the Terms of Use.

Currency

All product prices are stated in U.S. Dollars.

Payment Methods

CDP accepts several methods of payment to accommodate your needs. We currently process all online payments through PayPal, a trusted name in the online industry for years. Through our PayPal interface, even if you do not have a PayPal account, you can easily and securely pay through Visa, MasterCard, Discover, or American Express.  We also provide on offline order form so you can pay with a method other than a credit card.

Sales Taxes

CDP shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California.

Shipping

CDP ships all products via computer downloads, UPS, or USPS, according to the customer's preference.

We process all orders by the next business day if they are received before 5 P.M. PST. Orders processed after 5 P.M. or on weekends will be processed the following business day assuming stock is available. If any item is not in stock, you will be notified about the product status within 48 hours.

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Return Policy

In-House Software

All of our in-house software programs are backed up by our "7-day Money Back Guarantee". If you are not satisfied with our program within seven days of receiving it, let us know why and we will refund your fee, and you can keep the software.

Unopened Non In-House Software

A full refund for all non in-house software items will be granted up to 30 days from purchase if item is unopened. Items should be returned in their original product packaging. We will pay the return shipping costs if the return is a result of our error.

Opened Non In-House Software

Opened non in-house software products may be returned within 30 days from purchase.  A 10% restocking fee will be charged for all items returned.

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